Japanese vending machines are internationally admired for their incredible variety, user-friendly design, and high-tech convenience. Whether you’re craving a hot can of coffee on a cold morning, a chilled soda in the summer, or something unique like ramen, corn soup, or even fresh bananas, vending machines in Japan have something for everyone. They’re more than just drink dispensers — they’re a cultural phenomenon and a symbol of Japan’s dedication to service, cleanliness, and innovation. But for those visiting Japan for the first time, there are some lesser-known do’s and don’ts that can help you blend in and avoid any cultural faux pas.
What You Can Do
1. Buy Drinks 24/7
Vending machines in Japan operate 24 hours a day, 365 days a year. No matter what time it is—whether you’re catching a midnight train, exploring a rural town, or walking through a city backstreet—you can count on finding a machine ready to serve you. This accessibility is one of the reasons they’re such a beloved part of daily life in Japan.
2. Use Coins or IC Cards
You don’t need to worry about carrying exact change. Most vending machines accept a wide range of coins (10, 50, 100, 500 yen) and increasingly support IC cards like Suica, Pasmo, and ICOCA. Some newer machines even allow you to pay with QR codes or smartphone apps, offering contactless options for even more convenience.
3. Try Regional and Seasonal Products
Japan is famous for limited-edition and seasonal goods, and vending machines are no exception. Depending on the region or time of year, you might find exclusive items like warm red bean soup, regional teas, or quirky snacks that reflect local flavors. Trying out these unique offerings can add an extra layer of excitement to your trip.
4. Check Temperature Labels
Japanese vending machines are designed to be intuitive and helpful. Hot drinks are marked with red labels and cold drinks with blue ones. This feature ensures that you’re not surprised when a warm can of coffee comes out instead of the iced tea you thought you selected. In winter, a warm drink can be a literal hand-warmer while you explore.
5. Take Your Time Choosing
Unlike fast-paced settings elsewhere, you’re not expected to rush. It’s perfectly acceptable to spend a few extra moments deciding which drink or snack to try. Just be mindful not to block others if you’re in a narrow or busy area, and try to keep the flow moving when necessary.
6. Use the Recycling Bin Next to the Machine
Many vending machines have built-in or nearby recycling bins designed specifically for bottles and cans. This makes it easy to dispose of your empty container in an eco-friendly way, helping Japan maintain its reputation for cleanliness and orderliness.
What You Can’t Do
1. Drink Right in Front of the Machine
While it’s not illegal, drinking your purchase directly in front of the machine is considered inconsiderate in many parts of Japan. It’s better to step aside or move to a designated rest area. This allows others to access the machine easily and keeps public pathways clear.
2. Throw Trash on the Ground
Public trash bins are rare in Japan, so you’re often expected to take your waste with you. Never leave bottles or cans on top of the machine or nearby ledges. If there’s a recycling bin, use it properly. If not, carry your trash until you find a place to dispose of it responsibly.
3. Try to Buy if You’re Underage (for Alcohol or Cigarettes)
Japan takes age restrictions seriously. Vending machines that sell alcohol or cigarettes are fitted with verification systems like TASPO cards to prevent underage purchases. If you’re a tourist or don’t have the proper ID, you won’t be able to access these products — and trying to do so may result in penalties or fines.
4. Tamper with or Shake the Machine
Sometimes a product may get stuck, but shaking or hitting the machine to retrieve it is both frowned upon and illegal. If you encounter an issue, check for a customer service number on the side of the machine. There is usually a sticker with contact information to report issues.
5. Expect Refunds Easily
Although Japanese vending machines are known for their reliability, malfunctions can occur. Unfortunately, requesting a refund may not be easy, especially if you don’t speak Japanese. Refunds typically involve calling the machine’s operator and providing machine details and location, which can be a challenge for short-term visitors.
6. Sit or Gather Around the Machine
It’s not considered appropriate to treat vending machines like hangout spots. Sitting or loitering nearby may be perceived as disruptive, especially in residential or quiet areas. Be mindful of your surroundings and always move away after making your purchase.
Conclusion
Japanese vending machines are more than just places to grab a drink—they represent the country’s commitment to innovation, hospitality, and order. By following these unspoken rules and showing respect for the local customs, you’ll not only enjoy the convenience of vending machines, but also gain deeper appreciation for the small, thoughtful details that make Japan unique. Whether it’s your first visit or your tenth, there’s always something new to discover with every press of the button.